“Most experts are clear – telework and the various hybrid forms that combine face-to-face and remote working are here to stay. During the pandemic, working from home became a necessity, and this emergency situation has led to an unprecedented increase in the number of people working from home. According to the International Labour Organisation (ILO), at least 23 million people in Latin America and the Caribbean alone have switched to telework, while some 560 million have done so worldwide. This accelerated expansion has created a scenario as full of opportunities as it is of challenges.

In the European Union, telework already concerns 18 per cent of workers, and 20 per cent if we look at the eurozone. Finland, Luxembourg and Ireland lead the way with the highest percentages. Germany, for its part, has made it compulsory for workplaces to offer the possibility of working from home if there are no operational reasons not to do so.”